Dentists in New South Wales - Market intelligence report

What we found

Three things worth knowing in under a minute.

You don't need to read the whole report to get the point. Here's the short version.

The gap

One practice has 151 reviews. Most have around 10.

Patients are choosing a small number of practices again and again. The report shows what those practices are doing right - and where that leaves room for everyone else.

What patients love

Feeling comfortable matters more than anything else

The words patients use most in five-star reviews are about feeling calm, cared for and clearly informed - not about the dentistry itself. It's the single biggest reason people choose one practice over another.

The risk

Surprise costs are the #1 reason for a bad review

Unclear pricing and pressured treatment plans show up again and again in one-star reviews - even for practices with excellent dentistry. It's also the easiest thing to fix.

In patients' own words

What patients actually say before they book, and after they leave.

Real phrases pulled from public reviews across New South Wales - three shown here, more inside the full report.

What earns a five-star review

"felt comfortable"

The single strongest trust signal in this market - especially for anxious patients.

"explained everything clearly"

Patients want to understand what's being done and why, not just have it done.

+ 3 more phrases in the full report

What triggers a one-star review

"long wait time"

The most common complaint by far - patients notice when appointments run late.

"unexpected cost"

Patients feel misled when the bill doesn't match what they were told upfront.

+ 3 more phrases in the full report

What's inside

Everything you need, nothing you have to dig for.

01Every one of the 393 dental practices in New South Wales, ranked by rating and how many reviews they have.
02What patients love and complain about most - in plain, everyday words, not jargon.
03A simple picture of your typical patient - who they are and what makes them pick one practice over another.
04An honest look at where you stand next to the practices winning the most patients.
05One clear thing to fix first - e.g. "Unclear pricing is costing practices patients. Here's how the top-rated ones handle it."

Every figure comes from public Google reviews, scored the same way for every dental practice. Read the full methodology
Rate My Ratings is an independent, London-based research company - not affiliated with Google or any business we cover. ratemyratings.com

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Questions before you get it

A few things worth knowing.

Do I need to enter a credit card?

No. This report is completely free until 1 September - we don't ask for card details at any point. If you run into any issue at checkout, just email hello@ratemyratings.com and we'll sort it out.

Does the report name individual dental practices?

Yes. All 393 practices are named, with their rating, review volume and where they sit against the rest of the market.

Where does the data come from?

Public Google reviews only - 6,175 of them, posted between 1 June and 24 August 2026.

How quickly can I get it?

Instantly after checkout. It opens in any browser, on any device.

What are patients saying about dentists near you? We read every review so you don't have to.